Chargehive helps you…

Reduce SaaS churn.

Churn rarely happens suddenly.

It builds through failed payments, usage drops, entitlement issues, support friction, and poor timing, often hidden across disconnected systems until it’s too late.

Churn rarely happens suddenly.

It builds through failed payments, usage drops, entitlement issues, support friction, and poor timing, often hidden across disconnected systems until it’s too late.

Solution

Chargehive unifies behavioural, billing, payment, and support data into a single operational view.

Risk indicators surface early, automation triggers intervention, and teams act with full context.

This shifts churn management from reactive recovery to proactive prevention at scale.

Outcomes

The core benefits of managing customer churn with Chargehive:

Lower involuntary churn

Recover revenue lost to payment failures through intelligent retries, routing, and real-time entitlement governance.

Fewer billing-driven cancellations

Prevent churn caused by incorrect invoices, confusing charges, or failed plan changes.

Earlier churn risk detection

Identify behavioural, billing, and payment signals that indicate churn risk before customers cancel.

Targeted retention actions

Trigger precise interventions based on real operational signals, not static CRM fields.

Improved renewal confidence

Ensure renewals execute accurately and predictably, reducing friction at critical revenue moments.

More predictable retention metrics

Stabilise churn rates by removing operational failures as a variable in customer retention.

Frequently Asked Questions

What kind of companies is Chargehive built for?

Chargehive is designed for SaaS businesses that have outgrown traditional CRMs or billing tools. If you’re managing millions of customers, multiple brands, or complex payment flows, Chargehive helps unify your operations.

Is Chargehive suitable for smaller SaaS companies?

Yes, but it’s primarily designed for SaaS businesses with more than 50,000 active customers or high transaction volume. Early-stage companies can still benefit if they expect to scale quickly.

How does Chargehive handle compliance and data security?

Chargehive handles compliance and data security through an independently assessed PCI DSS Level 1 Service Provider program, alignment with SOC 2 controls, strong segregation of PCI-scoped systems, encryption, secure transport, and ongoing vulnerability management, monitoring, and incident response. In addition, for personal data we align to applicable legal requirements such as UK GDPR / Data Protection Act 2018, the EU GDPR, and relevant US privacy and breach-notification laws (state-based, where applicable), with policies and controls to support access control, data minimisation/retention, and timely incident handling.

Where can I see Chargehive in action?

You can request a live demo or case study showing how Chargehive processes millions of customer events and payments every day for global SaaS brands.

What kind of companies is Chargehive built for?

Is Chargehive suitable for smaller SaaS companies?

Yes, but it’s primarily designed for SaaS businesses with more than 50,000 active customers or high transaction volume. Early-stage companies can still benefit if they expect to scale quickly.

How does Chargehive handle compliance and data security?

Where can I see Chargehive in action?

You can request a live demo or case study showing how Chargehive processes millions of customer events and payments every day for global SaaS brands.

What kind of companies is Chargehive built for?

Is Chargehive suitable for smaller SaaS companies?

Yes, but it’s primarily designed for SaaS businesses with more than 50,000 active customers or high transaction volume. Early-stage companies can still benefit if they expect to scale quickly.

How does Chargehive handle compliance and data security?

Where can I see Chargehive in action?

You can request a live demo or case study showing how Chargehive processes millions of customer events and payments every day for global SaaS brands.