These Website Terms of Use (“Terms”) govern your access to and use of the websites operated by Chargehive Ltd (“Chargehive”, “we”, “us” or “our”), including www.chargehive.com and any other websites that link to these Terms (together, the “Websites”).
By accessing or using the Websites, you agree to be bound by these Terms, together with our Privacy Notice and Cookie Policy. If you do not agree to these Terms, you must not use the Websites.
1. Scope of these Terms
These Terms apply only to your use of the Websites.
They do not apply to your use of Chargehive’s software products or services that are offered on a subscription basis (“Services”). Your use of the Services is governed by a separate Main Services Agreement or other applicable agreement entered into between you and Chargehive (“Service Agreement”).
2. Changes to these Terms
We may update these Terms from time to time. Any changes take effect immediately once published on the Websites. Your continued use of the Websites after changes are posted constitutes your acceptance of the updated Terms.
3. Changes to the Websites
We may modify, suspend or withdraw any part of the Websites at any time, including content, features or availability, without notice.
4. Registration and accounts
Some areas of the Websites may require you to register an account.
You agree that all information you provide is accurate, complete and up to date, and that you will keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account.
You are responsible for obtaining and maintaining all equipment, software and internet access required to use the Websites.
5. User-generated content and interactive areas
5.1 Interactive areas
The Websites may include interactive areas such as comment sections or forums (“Interactive Areas”). Any content you submit or upload (“User Content”) is your responsibility.
Interactive Areas are intended for users aged 13 years or older. If you are under 18, you confirm that you have parental or guardian consent to use the Interactive Areas.
5.2 Prohibited content
You must not submit User Content that:
infringes intellectual property or other rights
is false, misleading, defamatory or harassing
is hateful, abusive, obscene or offensive
promotes illegal, dangerous or violent activity
includes unsolicited advertising, spam or promotions
uses another person’s name, image or likeness without consent
You are solely responsible for ensuring that you have the necessary rights to submit User Content.
5.3 Moderation
We may (but are not obliged to) monitor, review, edit or remove User Content at our discretion. We are not responsible for User Content posted by others.
5.4 Licence
By submitting User Content, you grant Chargehive a royalty-free, perpetual, worldwide, non-exclusive licence to use, reproduce, adapt, publish and distribute that User Content in connection with the Websites.
To the extent permitted by law, you waive any moral rights in the User Content.
6. Acceptable use
When using the Websites, you must not:
interfere with or disrupt the operation or security of the Websites
attempt to gain unauthorised access to systems or data
impersonate Chargehive, its staff or other users
collect or misuse personal data of others
use automated systems to scrape, overload or manipulate the Websites
We may suspend or restrict your access if you breach these Terms.
7. Intellectual property
All content on the Websites, including text, graphics, logos, software, layouts and design (“Content”), is owned by or licensed to Chargehive and protected by intellectual property laws.
You may view, download and print Content for personal, non-commercial use only, provided you do not remove copyright notices or modify the Content.
You must not copy, reproduce, distribute or exploit the Content for commercial purposes without our prior written consent.
8. Disclaimer
The Websites are provided “as is” and “as available”.
We do not guarantee that:
the Websites will be uninterrupted or error-free
the content will be accurate, complete or up to date
the Websites will be free from viruses or harmful components
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
9. Limitation of liability
To the maximum extent permitted by law, Chargehive shall not be liable for:
loss of profits, revenue, business or goodwill
loss or corruption of data
indirect or consequential losses
any loss arising from your use of, or inability to use, the Websites
This applies whether the claim arises in contract, tort (including negligence) or otherwise.
10. Indemnity
You agree to indemnify and hold harmless Chargehive, its directors, officers and employees from any claims, liabilities, damages or costs arising out of your misuse of the Websites or breach of these Terms.
11. Suspension and termination
We may suspend or terminate your access to the Websites at any time, without notice, if we reasonably believe you have breached these Terms or applicable law.
Sections intended to survive termination shall do so.
12. Governing law and jurisdiction
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
13. Copyright complaints
If you believe that content on the Websites infringes your copyright, please get in touch.
14. Digital Services Act (EU)
Where applicable, reports of illegal content under the EU Digital Services Act may be submitted here.
EU legal representative details to be confirmed if required.
15. General
These Terms constitute the entire agreement relating to your use of the Websites. If any provision is found unenforceable, the remaining provisions remain in full force.
Headings are for convenience only and do not affect interpretation.